TJ
Thandokazi J

1 reviews | Active since Aug 2026

23 Sept 2026, 04:12

Horrible

I've reported the company over 3 times and they would send me an *** pretending as if something is being done. I have claimed my provident money over 3 months back and they have been giving me a run around, also had the odesity to call me saying they apologize and will quickly fix my provident fund application. They've requested for my application documentation more than twice to show nothing is being done. I am so hurt and disgusted by their negligence with people's money. I've lost hope i will never receive my provident fund fee from them💔

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply23 Sept 2026, 09:06
Official


Dear Thandokazi

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.

We hereby acknowledge receipt of your complaint.

We will investigate the matter and provide feedback using the contact details you have provided.

Regards
Alexforbes Customer Experience