Holding My Pension Payout

Alexander Forbes Is *****ing me up. All these years they have been receive my pension contribution, without any problems, now I have claimed my pension as I'm no longer working and its a hassle for my payout to be done.. It's beginning of month I got bills to pay now I'm behind as debits rejected... If there is one company that I will never ever want to work with in future is Alaxander Forbes. I will never recommend this company to anyone... All hopes that Alexander Forbes was the best and was going to come through for in times of need has just gone down the drain...