PH
Philisiwe H
1 reviews | Active since Oct 2024
29 Oct 2024, 01:29
Helpless shame 🚮
I submitted my resignation letter the June 30, 2024 and the last day was 14 July 2024...I've been calling and sending emails to Alexader Forbes week ago finally they pick up my call, telling me they haven't received anything from my employer...I went back to my employer yesterday, they called Head Office and they said they sent my documents long time ago...the problem is with Alex Forbes not them...I'm stuck, I have no funds to pay my tuition fees and the semester it's going to start in Jaanuary...and I'm unable to payoff my credit card as well and my emergency fund is drying up...so that what Alex Forbes treats their clients..so what to do?
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
29 Oct 2024, 09:16Dear Philisiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply29 Oct 2024, 09:16
Official
Dear Philisiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations