1 reviews | Active since Nov 2016
Great Service from Tebogo Mpete
<p>I would like to thank Tebogo Mpete for his great customer service , I been calling your call centre for the past 4 weeks and I was send from pillar to post , Tebogo was very helpful and he followed up with me and called me back as promised and also provided me with helpful advises with regarding to taking down the name of any person and time when calling in , in order for me to follow up ... I guess that was not necessary because Tebogo had been following up with me and calling back as promised , his a great investment to your business , people like him are hard to find more especially in a claim departments , he gave me so much hope because I was about to involve my Lawyers <br />He gave me your email last week as an assurance that if my money doesn’t reflect this week I should email you and complain. I just wanted you to pass this message to him. I would like to thank him for his professionalism and superlative s****s.<br />My friend recently resigned from her work and I suggested that she should call and ask for Tebogo for her provident fund claim to be processed faster</p>
Dear Sabelo
I hereby acknowledge receipt of your compliment I'll send it to his manager .
Regards
Bongiwe
Dear Sabelo
I hereby acknowledge receipt of your compliment I'll send it to his manager .
Regards
Bongiwe
Hi Sabelo -
Thank you for taking the time to express your experience. It is always refreshing to receive such positive feedback. I'm happy that Tebogo was able to change your initial experience to a more positive one.
Kind Regards
Jack Matlou l Complaints And Customer Experience Manager l Operations & Administration l FINANCIAL SERVICES
Hi Sabelo -
Thank you for taking the time to express your experience. It is always refreshing to receive such positive feedback. I'm happy that Tebogo was able to change your initial experience to a more positive one.
Kind Regards
Jack Matlou l Complaints And Customer Experience Manager l Operations & Administration l FINANCIAL SERVICES
