Fund's missing

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding the payout of my funds processed through Alexander Forbes.

According to my records, the total amount due to me was R25,000. However, I only received approximately half of this amount into my account. The remaining balance, approximately R12,000, has disappeared from my profile without any explanation, breakdown, or communication from Alexander Forbes.

What is extremely concerning is that this issue does not appear to affect me alone. Other employees that I worked with received their full payouts without any shortfall, while my funds (and possibly others) are incomplete. To date, no one from Alexander Forbes has provided a clear reason for this discrepancy.

There was:

- No prior notification of deductions - No explanation on my statement or profile - No communication regarding where the missing funds went

This lack of transparency makes me feel that I am being unfairly treated and, quite frankly, ****** of money that rightfully belongs to me.

I request the following as a matter of urgency:

1. A full written breakdown of how my R25,000 payout was calculated 2. A clear explanation of where the missing ±R12,000 went 3. Immediate correction and payment of any outstanding funds owed to me

If this matter is not resolved promptly, I will have no choice but to escalate the issue to higher management and relevant regulatory bodies.

I trust that Alexander Forbes will take this complaint seriously and respond with urgency.

Yours faithfully, Petro Mashamaite