IN
Ikechukwu N
1 reviews | Active since Nov 2021
30 Sept 2024, 10:24
Fund that is supposed to bring relief is causing more anxiety and frustration due to AlexForbes!
I am now on 16 working days without payment. Thursday 03 October will make it 20 working days. It has been a great frustration for funds that is mine and is supposed to bring relief in emergency but payment of my funds is causing greater anxiety and frustrations.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
30 Sept 2024, 13:59Dear Ikechukwu
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Sept 2024, 13:59
Official
Dear Ikechukwu
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation