SV
Sadia V
1 reviews | Active since Sept 2023
30 Oct 2023, 11:29
Fund Pay Out - Done with your **** service!
I want my fund moved. If it cant be moved I want a full payout.
8 years of the same ****ty service and it just gets worse year by year.
Only time I expect a call is a Trustee to inform me that my request is completed!
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Sadia V's updateReviewer Update
30 Oct 2023, 11:36Quick to call when one is on hello peter. I want my sons fund paid out in full or it moved. Don't call me to apologies - I've heard it for 8 years now. Id never recommend Alexander to anyone. Really the worst.
Im gonna leave a complain here and on every social media platform until my sons fund is either moved or paid out! this isnt on!
Im gonna leave a complain here and on every social media platform until my sons fund is either moved or paid out! this isnt on!
SV
Sadia V's update30 Oct 2023, 11:36
Reviewer Update
Quick to call when one is on hello peter. I want my sons fund paid out in full or it moved. Don't call me to apologies - I've heard it for 8 years now. Id never recommend Alexander to anyone. Really the worst.
Im gonna leave a complain here and on every social media platform until my sons fund is either moved or paid out! this isnt on!
Im gonna leave a complain here and on every social media platform until my sons fund is either moved or paid out! this isnt on!
Alexander Forbes Financial Services's replyOfficial
30 Oct 2023, 11:51Dear Sadia
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply30 Oct 2023, 11:51
Official
Dear Sadia
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations