1 reviews | Active since Nov 2024
Frustrating
I'm writing out of frustration and not receiving ANY assistant from Alexforbs.
As I look through the reviews I note that my drama is not uncommon for AF Left previous employer June, Documents was submitted AF informed that can't keep money with AF New Batch documents. All sorts of problem from AF side ..ID number incorrect ECT. Been trying past week to just get a Statement from my funds...AF unable to even supply that basic request. Was advised to use the AFconnect but cause of incorrect ID not working.Note: ID was supp**** numerous times to AF. Contacted Previous employer to assist... No Results. My tolerance level for this incompetence is finished and the lack of service from AF is not acceptable. And we now dealing with other NEW drama from them. This is affecting my Pension plan!
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
