lZ
londiwe Z
1 reviews | Active since Sept 2024
17 Sept 2024, 12:49
frustrated kant kwenzekani kwa Alexforbes
i made the claim on the 5th of Sept my claim is stuck on tax application since Friday the13th i am frustrated right now it not moving advise when to expect payment
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
18 Sept 2024, 09:36Dear Londiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply18 Sept 2024, 09:36
Official
Dear Londiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
lZ
londiwe Z's updateReviewer Update
18 Sept 2024, 12:51i tried calling your number with no avail i don't see any progress on my claim people claim after me got their monies if i check it still on tax application and please don't tell me about viewing online or must wait for 20 days i just need my money please
lZ
londiwe Z's update18 Sept 2024, 12:51
Reviewer Update
i tried calling your number with no avail i don't see any progress on my claim people claim after me got their monies if i check it still on tax application and please don't tell me about viewing online or must wait for 20 days i just need my money please