KL
Kaylin L
1 reviews | Active since Dec 2020
04 Jan 2021, 13:32
Frustrated
Good day after i wrote a review regarding my pension fund papers to Alexander Forbes the rep**** on my email letting me know they send my papers to SARS letting me know they waiting on Sars for feedback the monday the 4th of January which I never recieved any feedback from them
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
04 Jan 2021, 14:54Dear Kaylin
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards (ENG-086)
Client services
Alexander Forbes Financial Services's reply04 Jan 2021, 14:54
Official
Dear Kaylin
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards (ENG-086)
Client services