Frustrated and very disappointed client

This company is so unprofessional with ther service and difficult to contact I've emailed numerous email addresses and made contact with the contact center and was put on hold for nearly an hour without a response or returning my call I then turned there social media page on Facebook, provided all needed information and was told I would receive a response with in 24 hours and still no response regarding my provident fund their service so far has been pathetic and very very disappointing. I would really like this company to give me a call back an email, smoke signals or something that can resolve my issue. Dayvanche Peters Email: *** Contact: ***