KB
Katlego B
1 reviews | Active since Mar 2024
11 Aug 2025, 16:33
Frustrated
The service at Alex Forbes is so frustrating. I last worked at a company on the 31st of May. Until today I haven't received the payment. When I contact the head head office they always give me different information. They are just not honest
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Alexander Forbes Financial Services's replyOfficial
12 Aug 2025, 07:44Dear Katlego, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply12 Aug 2025, 07:44
Official
Dear Katlego, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations