LM
Lebogang M
1 reviews | Active since Oct 2024
28 Oct 2024, 13:03
Frustrated 😒
The matter is still not resolved, there are numerous delays and the complaint is not considered urgent. The frustration is enormous...
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
28 Oct 2024, 14:03Dear Lebogang ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply28 Oct 2024, 14:03
Official
Dear Lebogang ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
LM
Lebogang M's updateReviewer Update
28 Oct 2024, 14:05When is my matter going to be resolved?
The auto reponses are more frustrating
The auto reponses are more frustrating
LM
Lebogang M's update28 Oct 2024, 14:05
Reviewer Update
When is my matter going to be resolved?
The auto reponses are more frustrating
The auto reponses are more frustrating