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andrew B
1 reviews | Active since Mar 2009
15 Jun 2019, 11:35
***** at work
My father passed away several years ago, I have actually given up and don't care to talk to these con artist anymore. In the beginning it was an issue just to get acknowledgement that he had a pension from the mines with them. The last conversation I had with them was earlier this year where they acknowledge he had but that they had no funds left for his product. When I tried to query this I was put through to another agent that was on voice mail. I left messages but have never received a call back or explanation. BE CAREFUL WITH THESE PEOPLE.
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
18 Jun 2019, 07:57Dear andrew B
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Alexander Forbes Financial Services's reply18 Jun 2019, 07:57
Official
Dear andrew B
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
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andrew B's updateReviewer Update
18 Jun 2019, 21:56If you look at every complaint. They use a standard template that says the same.thing. it's just another.lie.to keep you from reporting them to the Ombudsman, Fais Ombudsman and the financial services board. I guess I will be completing three complaints against them
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andrew B's update18 Jun 2019, 21:56
Reviewer Update
If you look at every complaint. They use a standard template that says the same.thing. it's just another.lie.to keep you from reporting them to the Ombudsman, Fais Ombudsman and the financial services board. I guess I will be completing three complaints against them