RV
Ronelle V
1 reviews | Active since May 2016
11 Oct 2021, 01:57
*****!!!
The lumpsum IRP5 they sent us for SARS is incorrect,SARS says the amounts differ to the amounts they sent SARS the first time when my deceased husbands pension lumpsum paid out..We are struggling for 4 months already to get them to fix the IRP5!!!What is taking so long,SARS told us this is *****!!!
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Replies (1)Alexander Forbes Financial Services's replyOfficial
11 Oct 2021, 09:50Dear Ronelle D
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
AAAA-0761
Alexander Forbes Financial Services's reply11 Oct 2021, 09:50
Official
Dear Ronelle D
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
AAAA-0761
