BM
Betwell M
1 reviews | Active since Feb 2019
01 Jun 2022, 12:17
Foolish Behaviour
If you are planning to have a tax free savings account please avoid Alexander Forbes. It's been more than 14 days since I requested for a withdraw form my savings. They promise 5 working days but nope they are lying.They have stopped responding to my emails, they have left me in suspense. They don't care when your time of need comes.
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Alexander Forbes Financial Services's replyOfficial
01 Jun 2022, 13:56Dear Betwell, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services AAAA-4920
Alexander Forbes Financial Services's reply01 Jun 2022, 13:56
Official
Dear Betwell, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services AAAA-4920