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Frans R
1 reviews | Active since Jul 2011
19 Sept 2024, 11:55
Feedback
Since i did a withdrawal from the savings two pot component there has been no feedback on the website only In Progress
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Replies (9)0
Replies (9)
Alexander Forbes Financial Services's replyOfficial
19 Sept 2024, 12:10Dear Frans ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply19 Sept 2024, 12:10
Official
Dear Frans ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
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Frans R's updateReviewer Update
19 Sept 2024, 12:59As per website IN PROGRESS
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Frans R's update19 Sept 2024, 12:59
Reviewer Update
As per website IN PROGRESS
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Frans R's updateReviewer Update
19 Sept 2024, 13:18Electronic reply
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Frans R's update19 Sept 2024, 13:18
Reviewer Update
Electronic reply
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Frans R's updateReviewer Update
22 Sept 2024, 12:24I still havent received any funds
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Frans R's update22 Sept 2024, 12:24
Reviewer Update
I still havent received any funds
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Frans R's updateReviewer Update
22 Sept 2024, 12:29Given the amount of two pot complaints here is this going to be sorted ?
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Frans R's update22 Sept 2024, 12:29
Reviewer Update
Given the amount of two pot complaints here is this going to be sorted ?
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Frans R's updateReviewer Update
22 Sept 2024, 12:37And still In Progress
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Frans R's update22 Sept 2024, 12:37
Reviewer Update
And still In Progress
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Frans R's updateReviewer Update
23 Sept 2024, 09:18ITS 9:18 no reply
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Frans R's update23 Sept 2024, 09:18
Reviewer Update
ITS 9:18 no reply
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Frans R's updateReviewer Update
23 Sept 2024, 10:14no reply
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Frans R's update23 Sept 2024, 10:14
Reviewer Update
no reply
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Frans R's updateReviewer Update
26 Sept 2024, 07:55And now i have another problem i'm trying to pay off some of my budget facilities on my credit card instead its being transferred back and forth between budget and the CC account in the meanwhile funds are deducted as budget purchases did capitec think i wouldn't notice
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Frans R's update26 Sept 2024, 07:55
Reviewer Update
And now i have another problem i'm trying to pay off some of my budget facilities on my credit card instead its being transferred back and forth between budget and the CC account in the meanwhile funds are deducted as budget purchases did capitec think i wouldn't notice