TB
Tessa B

1 reviews | Active since Feb 2022

08 Feb 2024, 14:14

Fed up

Still waiting for answers calling emailing nothing need to send documents but half of the documents they must provide me with

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply08 Feb 2024, 15:53
Official
Dear Tessa, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.     Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply08 Feb 2024, 15:54
Official
Dear Tessa, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.     Kind RegardsCustomer Insights and Escalations