cD
chenelle D
1 reviews | Active since Jul 2017
24 Jan 2025, 10:25
Fed up and annoyed!!!
My exit date was August 2024,low and behold I'm still waiting for my payout. I'm doing the follow ups, emails etc. Calls gets answered after 17mins, re-routed and then back to square one. Why play with a person's livelihood like this? Credit score will be messed up due to this extra long wait. Claim is on day 90 and not moving at all.
Highly annoyed!!!!!
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
24 Jan 2025, 10:31Dear Chenelle ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply24 Jan 2025, 10:31
Official
Dear Chenelle ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation