AW
Andrew W
1 reviews | Active since Nov 2019
04 Nov 2019, 10:14
Fed up
I've been waiting 8 days for proper feedback on my pension fund claim. All I get is that it's awaiting authorization. Today I get a different story. Worst part is they will take 48hrs to get back to me.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
04 Nov 2019, 11:02Dear Andrew W
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
ICE-301
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
ICE-301
Alexander Forbes Financial Services's reply04 Nov 2019, 11:02
Official
Dear Andrew W
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
ICE-301
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
ICE-301