tB
tersius B
1 reviews | Active since Jul 2012
14 Dec 2022, 13:49
Failed to pay out withdrawal
Previous employer opened a fund for me and because i don't work there anymore asked me to claim it. I finalised and app**** for total withdrawal. The person said 2 to 3 weeks.... its been 2 months i left multiple mails but no one is contacted me.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
19 Dec 2022, 13:59Dear Tersius At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
AAAA-8821
AAAA-8821
Alexander Forbes Financial Services's reply19 Dec 2022, 13:59
Official
Dear Tersius At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
AAAA-8821
AAAA-8821