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Martin M
1 reviews | Active since Jul 2024
13 Aug 2024, 20:13
FAIL TO FULFILL THEIR PROMISE
Alexander forbes cannot keep their promise, yesterday around 10h14 in the morning i recieved a call from one of their agents regarding the status of my claim and promised to do investigation give me update before the end of today unfortunately nothing happened
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Alexander Forbes Financial Services's replyOfficial
14 Aug 2024, 08:43Dear Martin ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply14 Aug 2024, 08:43
Official
Dear Martin ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations