KP
Karabo P
1 reviews | Active since Aug 2023
04 Sept 2024, 16:09
EXTREMLY POOR
what is going on with Alexforbes. ALL WE HAVE IS" We are loading your investments and policy information. Please check again in 48 hours."
what the hell??? I wouldn't recommend this service to anyone - very poor
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Alexander Forbes Financial Services's replyOfficial
04 Sept 2024, 16:21Dear Karabo,At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologize for any inconvenience this may cause and appreciate your understanding and patience Kind Regards Customer Insights and Escalatio
We apologize for any inconvenience this may cause and appreciate your understanding and patience Kind Regards Customer Insights and Escalatio
Alexander Forbes Financial Services's reply04 Sept 2024, 16:21
Official
Dear Karabo,At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologize for any inconvenience this may cause and appreciate your understanding and patience Kind Regards Customer Insights and Escalatio
We apologize for any inconvenience this may cause and appreciate your understanding and patience Kind Regards Customer Insights and Escalatio