kL
kennedy L
1 reviews | Active since Mar 2013
04 Aug 2022, 09:45
Extremely Poor Customer Service
Extremely poor customer service from Alex Forbes. It has been months contacting AF for my PF withdrawal. No one has came back to me and I don't know what to do from here on.
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Alexander Forbes Financial Services's replyOfficial
04 Aug 2022, 09:59Dear Kennedy L
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-6088
Alexander Forbes Financial Services's reply04 Aug 2022, 09:59
Official
Dear Kennedy L
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-6088