MG
Mervyn G
1 reviews | Active since Sept 2020
20 Mar 2026, 09:25
EXTREMELY POOR AND *********** PERSONEL
EXTREMELY POOR TO NON EXISTENT FEEDBACK. I've been trying to get a response from these administrators, but each time get an automated out of office reply. PONTSHO TABANE is the person I was referred to. This particular staff member is ***********.
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
20 Mar 2026, 11:02Dear Mervyn
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply20 Mar 2026, 11:02
Official
Dear Mervyn
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
MG
Mervyn G's updateReviewer Update
20 Mar 2026, 15:27It seems as if this is the only time Alexander Forbes staff will respond, after I must first complain onto a public platform. After an entire month and a bit, Potsho Tabane sent a half baked response with very limited information. Well, I'll just write another bad review on Hello Peter until she learns how to properly respond to clients requesting information.
MG
Mervyn G's update20 Mar 2026, 15:27
Reviewer Update
It seems as if this is the only time Alexander Forbes staff will respond, after I must first complain onto a public platform. After an entire month and a bit, Potsho Tabane sent a half baked response with very limited information. Well, I'll just write another bad review on Hello Peter until she learns how to properly respond to clients requesting information.