NM
Nthabiseng M
1 reviews | Active since Jun 2019
06 Jun 2019, 12:37
Extremely bad experience
I have sent withdrawal forms with all supporting documents to them and they keep saying they will investigate, I should send them dates I sent them on the 2nd of May 2019, I have sent them countless emails but still not help at all
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
06 Jun 2019, 13:03Dear Nthabiseng
Thank you for taking the time to advise us of the service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Alexander Forbes Financial Services's reply06 Jun 2019, 13:03
Official
Dear Nthabiseng
Thank you for taking the time to advise us of the service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN