MH
Maropeng H

1 reviews | Active since May 2020

19 Jul 2022, 23:15

Exceptional Service from Client Liason Officer

A few ago I wrote an review about the service experience I had with Alexandra Forbes, I must say thereafter I have received feedback on my request and have been sent feedback timely. I would like to give a Kudus to the Client Liason Officer, who is really going over and above to give good service. Because of the popia act I can’t write her name but I hope she receives the recognition she deserves.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply20 Jul 2022, 09:04
Official
 Dear Maropeng, 
Thank you for taking the time to send us a Compliment, we appreciate you taking the time to share this positive feedback with us. We are delighted to hear that you are happy with the service received. 

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Kind Regards, 
Customer Insights and Escalations