ESTARE LATE JOE MANANA DIMENSION DATA

Good day

I am very much dissapointed I'm Alexander Forbes way of handling my kids father's funds

They took a whole 3 months to sign a resolution and when one ask what the turn around time is for them They advise they cannot confirm as its lying with the trustees

Every company has a internal turn around time and has to keep up with SLA

One department must know what the next department is doing

Simply having the response from one of your claims handlers staying she does not know is not very professional

Mr Manana is almost 2 years late

I went through the same experience with Momentum and they done everything within 6 weeks with trust funds being setup for the kids

As advised kids needs to be taken care of

Kind regard Jennifer Kern