CL
Carin L
1 reviews | Active since May 2020
20 Dec 2022, 17:10
****ed off
Since August my x colleague have been working with this company for his provident funds, The month of December he have been contacting them everyday, just to hear another day, and today they said he never submitted his documents, seriously how long must a person wait for your funds!
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
21 Dec 2022, 10:19Dear Carin
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply21 Dec 2022, 10:19
Official
Dear Carin
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
CL
Carin L's updateReviewer Update
22 Dec 2022, 09:39Thank you for the response, please just sort this out going for 5months not acceptable
I believe you are one of the best so please just do what u must asap
I believe you are one of the best so please just do what u must asap
CL
Carin L's update22 Dec 2022, 09:39
Reviewer Update
Thank you for the response, please just sort this out going for 5months not acceptable
I believe you are one of the best so please just do what u must asap
I believe you are one of the best so please just do what u must asap