NT
Noluvo T
1 reviews | Active since Aug 2021
04 Oct 2024, 14:49
****ed OFF
This is my 3rd review with Alexander Forbes. My claim is still stuck on registered after a million documents sent!!! This is not ON!!!, i app**** for this money on the 2nd of September. Everyone who app**** after me got their monies long time ago. POOR customer service. you deserve ZERO
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Alexander Forbes Financial Services's replyOfficial
07 Oct 2024, 13:29Dear Noluvo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply07 Oct 2024, 13:29
Official
Dear Noluvo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations