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Tsholo T
1 reviews | Active since Nov 2017
25 Sept 2024, 11:35
****ed
Am soo disappointed on how they are handling the 2pot withdrawals, their whatsApp not working, having to hold an hour for the departmend and still not getting any help with our money
Helpful (0)
Replies (3)0
Replies (3)
Alexander Forbes Financial Services's replyOfficial
26 Sept 2024, 12:12DearTsholo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
Alexander Forbes Financial Services's reply26 Sept 2024, 12:12
Official
DearTsholo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
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Tsholo T's updateReviewer Update
26 Sept 2024, 21:11Can this case be rosolved quickly please. How can your 2pot claims not see my email from.the 16th to date?
Please ensure someone calls me tomorrow
Please ensure someone calls me tomorrow
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Tsholo T's update26 Sept 2024, 21:11
Reviewer Update
Can this case be rosolved quickly please. How can your 2pot claims not see my email from.the 16th to date?
Please ensure someone calls me tomorrow
Please ensure someone calls me tomorrow
TT
Tsholo T's updateReviewer Update
27 Sept 2024, 15:31Holding for an hour without help, no one willing to call.or email back even after 5 mails i send💔
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Tsholo T's update27 Sept 2024, 15:31
Reviewer Update
Holding for an hour without help, no one willing to call.or email back even after 5 mails i send💔