AA
Amorie A

1 reviews | Active since Feb 2023

29 Oct 2026, 17:24

Don't take my word for it

Do yourself a favour move on! Don't take my word for it, go read all their reviews. Not most but almost all the reviews are 1 star or wish they could give less.

What I experience others experience as well. No feedback. No communication. Literally delaying your pay outs because of one reason, No sense of urgency.

This is really a shame considering apparently they had loyal customers since 1989 and even they are unhappy now.

Do not expect any assistance with this company, my advise use a more reliable, commited company that you can trust with your finances.

Most people would say we don't have a choice it's my companies policy to use Alexander Forbs, have you gone to your HR department and told them the problem employees are having with Alexander Forbs?

Surely with substantial evidence even the company that is suppose to protect you as an employee will consider other financial institutions. Take care of your tomorrow, don't make fast decisions. Choose wisely, because one day when it is pay out time just remember the company you choose.

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply30 Oct 2026, 08:37
Official

Dear Amorie

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.

We hereby acknowledge receipt of your complaint.

We will investigate the matter and provide feedback using the contact details you have provided.

Regards

Alexforbes Customer Experience

AA
Amorie A's update30 Oct 2026, 13:27
Reviewer Update
Again no follow up. No feedback. No correspondence. They even had the audacity to put the phone down in my ear. If that is their way of treating clients I can guarantee you not worth your time.