HM
Hangwelani M

1 reviews | Active since Jun 2018

06 May 2022, 11:38

Don't Take Alexander Forbes Tax Free Savings it's totally a ****.

I submitted a Tax Free Saving claim 2 weeks ago, even today it's not yet acknowledged nor actions.

I was told it's gonna take 2 working days for acknowledgement n about 7 days for pay out, yet nobody respond to my emails nor calls.

I am told about Thandeka who's designated for Netcare employees but since nobody gives me her contact number nor email address. I need this is a ****. Nobody even is willing to assist me with cancelation

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply06 May 2022, 12:46
Official
Dear Hangwelani 
 
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards
Client services 
AAAA-4480