DH
Dwane H

1 reviews | Active since Mar 2026

30 Mar 2026, 17:53

Dont know what to do no more

This is the how many time i am laying a complain for my Provident to pay out i just get an email after this they will revert back to me within 48hours nothing not a phone call or any other communication.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply31 Mar 2026, 11:15
Official
Dear Dwane,

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience