TM
Tshepo M
1 reviews | Active since Sept 2024
10 Sept 2024, 04:56
Don’t invest with Alex Forbes, I am already on 3 months waiting for my withdrawal
Trying to withdraw my money for the last 3 months. *********** staff at claims, they lie and don’t keep their promise. They don’t even update clients. I don’t know how many times I spoke to Tebogo Nkomo, who keeps on promising me update, but I end up calling. And still can’t get my update
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Replies (1)Alexander Forbes Financial Services's replyOfficial
10 Sept 2024, 07:08Dear Tshepo
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Sept 2024, 07:08
Official
Dear Tshepo
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations
