JB
James Blakey-Milner

1 reviews | Active since Feb 2018

12 Mar 2021, 11:39

DO NOT USE

Impossible to get hold of. I gave instruction in August, after many phone calls and emails the agent promised to send me the relevant information and forms. He did not.

They have no phone number listed. In order to get hold of them you have to either email admin@aforbes, to which they do not respond. Or complete a call me back form to which they also do not respond.

This is completely unacceptable. How the F*ck do you expect me to trust you with my money when you can't even manage your phones / emails.

Next stop Ombudsman & Court action. Get F*cked.

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply12 Mar 2021, 17:43
Official
Dear James Blakey-Milner
 
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.      
 
Kind Regards,
 
Client Services
JB
James Blakey-Milner's update17 Mar 2021, 10:07
Reviewer Update
This is still not resolved.

Client services has not provided feedback.

I have received no feedback whatsoever.

This is absolutely unacceptable.

Reply to your ****ing emails.