BG
Bruce G

1 reviews | Active since May 2011

04 Feb 2026, 07:23

Do not invest with Alex Forbes!

My mother passed away in August 2025 which se had an portfolio with Alex Forbes. Submitted an claim in September 2025 and getting feedback or progress on your claim is non existent. This being said it is now February 2026 and I've been calling en emailing about 3 to 4 times a month to get answers.

I will not recommend anyone investing with Alex Forbes as they are quick to take your money, but submitting an claim or withdrawal you will struggle!

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply04 Feb 2026, 09:01
Official
 Dear Bruce

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint. 
 
We will investigate your complaint and provide feedback on the contact details provided.   
 
Regards 
Alexforbes Customer Experience 
BG
Bruce G's update20 Mar 2026, 10:47
Reviewer Update
Hi Alexander Forbes,

This is my second complaint as I'm battling to get feedback from you.
Hopefully someone will make contact with me as the first time it helped.