KM
Kelebohile M

1 reviews | Active since Apr 2020

14 Mar 2022, 09:30

DO NOT ENTRUST THEM WITH YOUR CHILDREN'S FUTURES

I expected better from Alexander Forbes! My nephew (who just started at Wits) has been waiting for an adhoc payment for nearly a month and a half. Follow-up emails and calls are ignored. Can't believe how nonchalant they are about the boy's education and therefore future.

I refuse to work this hard only for my children to suffer when it's time for their money to work for them...DO NOT ENTRUST THEM WITH YOUR CHILDREN'S FUTURES

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply14 Mar 2022, 15:00
Official
Dear Kelebohile M
 
Thank you for taking the time to advise us of the service you experienced. 
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused. 
I will investigate your query and provide feedback with the contact details provided.      
 
Kind Regards, 
 
Client Services 


AAAA-3095
KM
Kelebohile M's update14 Mar 2022, 16:54
Reviewer Update
Hello client services
Which details are you going to use to investigate as I have not included any on this complaint except my mobile number?

Again, a reply for the sake of replying!