AS
Alicia S
1 reviews | Active since Sept 2024
04 Oct 2024, 13:05
Dissatisfied stiil
After my first complaint on here i was sent an email to submit a few document for alex forbes to process my claim.i have done so and sent to numerous of their available emails (admin)and my claim is still where it was since 24 days ago.i have furthermore not received any response or confirmation about my documents.no man.even my colleague who's claim i submitted for her after mine has received her money already
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Alexander Forbes Financial Services's replyOfficial
07 Oct 2024, 13:05Dear Alicia
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply07 Oct 2024, 13:05
Official
Dear Alicia
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations