DM
Dehz M
1 reviews | Active since Oct 2024
02 Oct 2024, 15:14
Dissatisfaction about the service - Two pot claims
Claim submitted on the 10th of September, why are they not processing those claims,
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
02 Oct 2024, 16:21Dear Dehz
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply02 Oct 2024, 16:21
Official
Dear Dehz
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
DM
Dehz M's updateReviewer Update
04 Oct 2024, 14:37This claim has been sitting on assessment since the 10th, nothing is happening. We didn't know that Alexander Forbes is the worst oganisation untill now. They block every way of communication with them..
DM
Dehz M's update04 Oct 2024, 14:37
Reviewer Update
This claim has been sitting on assessment since the 10th, nothing is happening. We didn't know that Alexander Forbes is the worst oganisation untill now. They block every way of communication with them..