AS
Alicia S
1 reviews | Active since Sept 2024
28 Sept 2024, 00:27
Dissapointed to say the least
Utter poor service af.submitted my application on the 11th even manually on the 9th,status still stuck on tax registration it showed assessment was done 13 days ago,today it shows 0 days ago.makes me wonder where my money is why are taking so long with a process you were well aware of for months.very dissapointed
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Alexander Forbes Financial Services's replyOfficial
30 Sept 2024, 11:58Dear Alicia,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Sept 2024, 11:58
Official
Dear Alicia,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation