DM
Dehz M
1 reviews | Active since Oct 2024
08 Oct 2024, 15:13
Dissapointed
What do you have to do for Alexander Forbes to process your claim, this is frustrating and disappointing. why are holding on to people's monies and not communicate about the status of the application. The blocked all communication channels just to avoid these queries. I am not sure if it is level of incompetence or what?
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Alexander Forbes Financial Services's replyOfficial
11 Oct 2024, 08:21Dear Dehz
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply11 Oct 2024, 08:21
Official
Dear Dehz
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations