LA
Lyle A

1 reviews | Active since Oct 2024

07 Oct 2024, 09:22

Dishonest ************* Alexander Forbes

Still awaiting any kind of feedback from these unprofessional people about a payment made almost a month ago and what's most worrying about it is I'm one of many who finds themselves in this position, I've read reviews on both hellopeter and their FB page and the amount of dissatisfied customers are startling it's almost as funds have been mismanaged and now they're in the predicament of struggling to pay out claims, I'd implore anybody to invest their money elsewhere because Alexander Forbes are a dishonest company. I'm heading to ombudsmans office currently to escalate the matter and considering going a step further by e-mailing the Devi show detailing my struggle and many others with Forbes, maybe some investigative journalism will wake them up.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply07 Oct 2024, 19:46
Official
Dear  Lyle 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalations