Disgusting! Stay far away!

<p>Beneficiary claim.</p> <p>I phoned the call centre and spoke to a Thabo and asked for an update on the situation as our financial advisor needed this information.</p> <p>This individual refused me and had no regard for the situation, this is very unprofessional and feel that people like this should not assist clients.</p> <p>We also need a resolution letter from your company, till this day this has not been sent.</p> <p> </p> <p>Up until this day from April 2016, our family has not heard from any person from Alexander Forbes.</p> <p>We had to run around for your company, I myself, given the position I was in with all my injuries from the accident had to go through hell to get information to you.</p> <p>This includes going to the bank, laying off an affidavit at police etc…</p> <p> </p> <p>Do you know what it feels like having to walk on crutches with broken ribs, a punctured lung, ruptured liver and a fractured leg???????</p> <p> </p> <p>Please feel free to walk in my shoes!!!</p> <p> </p> <p>With regards to the way I was treated as a client also, I am utterly disgusted.</p> <p> </p> <p>I need Alexander Forbes to inform me as the beneficiary of the proceedings and give me an update of what is going on, as I was placed under the wrong impression that your company is swift and professional.</p> <p>This is a huge concern and do not see why people should do business with you or even look at you.</p> <p> </p> <p>I myself am concerned should I pass away and my Fiancé, soon to be my wife should struggle with your incompetence.</p> <p> </p> <p>To me this was a disgusting experience. You all should be ashamed.</p>