RS
Rebecca S
1 reviews | Active since Dec 2022
01 Sept 2025, 10:36
Disgusting service no idea what technology is
I didn't have the option of 0 stars or negatives. Disgusting service these people manage funds but ca t even get a decent app going. Got the app put my details in and they dont send a code. The i register as a new customer they cannot detect my id, phone number or emails as existing so now I have a profile with no p I lilies attached. What the heck are these people doing. Disgusting. Not worthy to ru a business in the 21st century
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Alexander Forbes Financial Services's replyOfficial
01 Sept 2025, 10:40Dear Rebecca,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply01 Sept 2025, 10:40
Official
Dear Rebecca,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations