PA
Priscilla A
1 reviews | Active since Apr 2017
12 Jan 2021, 14:58
Disgusting service. No contact
I submitted a claim in December already and it's more than 20 working days and I have still not received any feedback. I called a million times and left msgs for them to contact me but no one gets back to me. This is unacceptable for such a huge company.
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Alexander Forbes Financial Services's replyOfficial
13 Jan 2021, 08:32Dear Priscilla At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Client services
Alexander Forbes Financial Services's reply13 Jan 2021, 08:32
Official
Dear Priscilla At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Client services