Disgusting service from Zain Zane Xaba call center agent from alexander forbes

I am extremely disgusted by the service I received from a boy named Zane Xaba a consultant from aalexander forvers through my claim his attitude stinks and he is disrespectful I called in to follow up on my claim he was so disrespectful and asked me to hold and he kept me on hold for lore than 2 minutes until he dropped my call he still hasn't called me back it's so disappointing a company like Alex forbes deliver such poor standards to its clients clearly my claim won't be processed I regret having anything to do with alexander forbes