mK
magania K

1 reviews | Active since Feb 2017

24 Feb 2017, 15:59

Disgusting service for M***0 membership claim

<p>Alexander forbes has offered me the most disgusting service i ever encountered such a pity for such a big company;</p> <p>I have put in my claim to draw my pension as i was retrenched and i am out of a job;</p> <p>I did not receive any communication from them stating how is my claim going;</p> <p>However i ave provided them with all hte necessary documents to process my claim and kept calling them on various ocassions;</p> <p>Today after calling them i got the bomb news that nothing was done from last time i called.</p> <p> </p> <p>Disgusted by their service!!!!!!!!!</p>

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply24 Feb 2017, 16:15
Official

Thank you for bringing this matter to our attention.

We apologise for the service you've experienced.

We will be in contact with you via the details provided for more info so that we can investigate this matter further.

Kind Regards

Bengy Marais