Disgusting service ever in my entire life

Good day

The person responsible for this are both Zanele Mthethwa and Railey Nair from Alexander Forbes still no reply on previous email nor a call from eithbof them.

Please can I have a response on my pervious email because it's unacceptable that I need to beg for what belongs to me and have still not received a email or call really shocking and proved to be the worst customer service experience ever, honestly disappointed and disgusted of how clients are treated.

This is not what I requested because I have these documents already and SARS have them as well it's the IRP'5 for both funds that have not been submitted according to the service agent from SARS therefore my email to you requesting this documentation. I don't know how much clearer I need to be with regards to what SARS require.

Please could you assist me with (two) IRP5's for the Tax Directive's (Provident and Pension) done for the transfer of my funds at MTN over to the new company because I'm still unable to file my tax returns cause according to SARS these IRP5's were not submitted therefore I'm expiencing this problem..I'm really not happy and totally disappointed with the service delivery because I have been back n forth from June trying to resolve this.

I would really appreciate a call to explain this so that it done correctly.

Thank you

Ricardo Govindsamy ***