NK
Neo K

1 reviews | Active since Oct 2020

21 Aug 2023, 14:01

Disgusting service

Why does this Company have people that don't want to work?? It's been 2 and half months waiting for my money and I must do the run arounds for check ups the person handling my claim doesn't even bother themselves with updates. I don't know why banks sign up employees with Alex forbes. There's zero efficiency

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply21 Aug 2023, 14:24
Official
Dear Neo 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 

We will investigate your query and provide feedback with the contact details provided. 

Kind Regards 
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